Privacy policy

Privacy Policy

Last updated: June 25, 2025

The Tagliapietra operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services").

The Tagliapietra is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include anonymized or de-identified information. We may collect or process the following categories:

  • Contact details: name, address, billing/shipping address, phone number, and email
  • Financial information: card details, transaction info, form of payment
  • Account info: username, password, preferences
  • Transaction info: items viewed, added to cart, purchased, returned, or exchanged
  • Communications: messages sent to customer service or support
  • Device info: browser, IP address, network connection
  • Usage data: interaction and behavior on the Services

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you
  • Automatically through the Services (e.g., cookies)
  • From service providers
  • From partners or third parties

How We Use Your Personal Information

We may use your personal information for the following purposes:

  • Provide, Tailor, and Improve the Services: fulfilling orders, processing payments, managing your account, shipping, facilitating returns/exchanges, and improving the shopping experience.
  • Marketing and Advertising: sending promotional content, showing targeted ads.
  • Security and Fraud Prevention: securing transactions, preventing fraud, protecting public safety.
  • Communicating with You: providing customer support and updates.
  • Legal Reasons: complying with law, responding to legal process, enforcing policies.

How We Disclose Personal Information

We may disclose your personal information in the following cases:

  • With Shopify, vendors, and third-party service providers
  • With marketing partners for promotional purposes
  • At your direction or with your consent
  • With our affiliates or business group
  • During a business transaction or to comply with legal obligations

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access and interactions. Shopify may process your data across borders. Some features incorporate data from your behavior on our store and across Shopify merchants.

Third-Party Websites and Links

The Services may link to third-party websites. We are not responsible for the privacy, security, or content of those sites. You should review their policies separately.

Children's Data

The Services are not intended for children. We do not knowingly collect data from anyone under the age of majority in your jurisdiction. If a child has provided information, a parent or guardian may contact us for removal.

Security and Retention of Your Information

No system is perfectly secure. We recommend not sharing sensitive information over insecure channels. We retain data as long as necessary for our operations unless required otherwise by law.

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access your data
  • Request deletion
  • Correct inaccurate information
  • Receive data in portable format
  • Opt out of targeted ads or data sharing
  • Object or restrict processing
  • Withdraw consent

You can exercise your rights via the Services or by contacting us. We may require verification of your identity or authorization if using an agent.

Complaints

If you have concerns about how your data is handled, contact us. You may also have the right to appeal or contact your local data protection authority.

International Transfers

Your information may be transferred or stored outside of your country. Transfers from the EEA or UK rely on Standard Contractual Clauses or similar legal mechanisms.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. Updates will be posted on this page with a revised "Last updated" date.

Contact

If you have questions or wish to exercise your privacy rights, please contact us:

Email: contact@thetagliapietra.com
Phone: +61 0492 919 826
Address: 18 Vatakoula Parade, Mermaid Waters QLD 4218
Business Hours: 9am – 6pm (UTC +10:00 Brisbane)